At VortexLD, we believe that courtesy is just as essential as expertise when it comes to leak detection. It might not be the first thing you think about, but it’s one of the most important qualities we offer.
We understand how stressful leaks can be. From hidden pipe leaks to underground water seepage, we’re here to take the pressure off you—and put it back where it belongs, in your plumbing. Our team of highly skilled professionals is dedicated to providing exceptional service, making us one of the most trusted names in the industry. At VortexLD, we focus on delivering accurate, efficient leak detection solutions to protect your property and prevent costly damage.
Vortex Leak Detection is a water leak detection company that serves both domestic and commercial properties. We pride ourselves in finding hidden water leaks that your plumber can’t find. With over 15 years of plumbing and leak detection experience combined, we have built a solid reputation for being reliable, friendly, honest, knowledgeable and most importantly of all, finding leaks!!
We regularly receive five-star reviews from happy customers to prove it.
Having a water leak of any type can be very stressful, especially if you can’t find where it’s coming from. Whether you are looking to seek our help with or without going through your insurance company or you’re still undecided, we are here to guide you through the whole process.
We are proud members of the APLUS Approved Plumber scheme and feature on the WaterSafe website.
We also feature on the TrustATrader website which you can use to contact us and view the reviews that we have been given through the jobs we have completed from customers using the site.
You may have lots of questions about this process but don’t worry the contact number provided gets you straight through to an experienced engineer who has the knowledge to help you through any questions, rest assured, we are on hand to help.
Vortex Leak Detection is a water leak detection company that serves both domestic and commercial properties. We pride ourselves in finding hidden water leaks that your plumber can’t find. With over 15 years of plumbing and leak detection experience combined, we have built a solid reputation for being reliable, friendly, honest, knowledgeable and most importantly of all, finding leaks!!
We regularly receive five-star reviews from happy customers to prove it.
Having a water leak of any type can be very stressful, especially if you can’t find where it’s coming from. Whether you are looking to seek our help with or without going through your insurance company or you’re still undecided, we are here to guide you through the whole process.
We are proud members of the APLUS Approved Plumber scheme and feature on the WaterSafe website.
We also feature on the TrustATrader website which you can use to contact us and view the reviews that we have been given through the jobs we have completed from customers using the site.
You may have lots of questions about this process but don’t worry the contact number provided gets you straight through to an experienced engineer who has the knowledge to help you through any questions, rest assured, we are on hand to help.
Exceptional Service with Every Interaction.
EXCELLENT Based on 10 reviews JAMES HAWKES2025-04-10Trustindex verifies that the original source of the review is Google. If only I could give more stars!!! This guy is an absolute genius and honestly worth every penny he may ask for. I had a leak that had damaged three properties and it was nowhere to be found. Vortex were hired to find the leak and access it. Brett arrived and from minute one was extremely polite and professional. Using an impressive array of diagnostic equipment and years of experience he methodology traced the leak to the source and then began the huge task of going into the floor to locate the leak to its exact location. His efforts and experience got him to within 10cm of the leak itself and then it was just about isolating it until the plumber turned up to do the repair. Without this man, an everyday plumber would have never found the leak. He is a specialist in his own right and it's highly recommended. It's a top bloke and true gentleman. BARRY2025-03-01Trustindex verifies that the original source of the review is Google. I contacted Brett, of Vortex Leak Detection Ltd., after finding possible symptoms of Damp beneath my ceramic floor tiles. He visited us today, and carried out a thorough Trace Test, using Thermal Imaging Equipment. He found that we in fact, didn’t have a leak, and that the problem laid elsewhere.. He re-assured , and advised us on how to solve our problem .Thus saving us a large expense. Brett is a very competent, honest and friendly tradesman, who I would have absolutely no hesitation in recommending. John Jackson2025-02-12Trustindex verifies that the original source of the review is Google. Brett from Vortex visited the same day evidence appeared of water damage, even though I had only called him in the mid-afternoon. His extremely thorough investigations with endoscopic cameras revealed a leaking connection in the soil stack pipe. Although damage has been caused, it could have been much worse but for Brett's promptness and his tenacity in not giving up until he had traced where the problem was, which took a good two hours. I would recommend Vortex without hesitation. Theo Clay2025-02-07Trustindex verifies that the original source of the review is Google. Brilliant and honest service from Brett. He gave me a realistic assessment of likely success before we agreed to pay, offered to check with competitors if they had alternative methods, then exceeded all expectations and diligently located the issue and gave great advice for tackling it. Thank you Brett! Malcolm Allen2025-01-23Trustindex verifies that the original source of the review is Google. I am grateful to Brett for his thoughtful approach and careful consideration of all factors before coming to a conclusion. This avoided much expensive and disruptive work. I called Vortex Leak Detection when we noticed discolouration to a parquet floor and suspected a leak in heating pipes underneath. Brett attended promptly and made a thorough assessment, using a heat-sensitive camera and a moisture meter. After careful consideration he recommended that I monitor the pressure in the hot water system over a period of at least a week. I did this and found that the pressure remained stable. This was a clear indication that there was no leak in the hidden pipes and that we needed to look else for the source of the dampness. Thus we avoided disturbance to the flooring and unnecessary expense. Richard2024-12-16Trustindex verifies that the original source of the review is Google. Brett was, and continues to be fantastic. After replying to my desperate enquiry on a Sunday morning, he was at my property promptly on Monday after a full breakdown of what his plans were and how everything would work, really clearly and completely. He located the issue with our leak to within a foot to prevent unnecessary damage to our kitchen floor, and was even able to stay on site while our plumber met him to fix the issue. He gave constant updates and advice, and even after finishing the job is still willing to talk and give advice with any ongoing issues. Josh Gudgeon2024-11-13Trustindex verifies that the original source of the review is Google. I emailed Brett at Vortex on a Tuesday afternoon and he was at my property and at work by 10am Wednesday morning! Brett was super friendly and talked us through everything he was doing, what he was finding and subsuqently our best course of action. He detected where our leak was instantly and went above and beyond to check if there was anything further causing the issue we were having, and sent across his report the same day. Really friendly, really efficient and although we really hope we never have to use his services again, if we ever do then Brett would be our first port of call! Peter Walker2024-10-15Trustindex verifies that the original source of the review is Google. Brett worked out what needed to be done to solve our complex and long running problem. He thinks outside the box and has a very logical approach. I am very grateful that he did not give up without a solution ! He delivers amazing customer service and it was a pleasure to have him in our property. Thank you ! Mesfin Mekonnen2024-09-21Trustindex verifies that the original source of the review is Google. Excellent advise one of the very few people you come across who genuinely helpful as well as good hearted. Respect Brett da be2024-08-23Trustindex verifies that the original source of the review is Google. Brett is amazing. Had a suspected leak that the insurers plumber couldn't find and so contacted Brett at Vortex. Excellent communication beforehand and throughout, took time to explain exactly what he was doing and why. He found the cause of the leak in about 10 minutes (something obvious that the original plumber missed) but still took the time to inspect the rest of the property and found some extra bits of work that needed looking at. Thoroughly professional and great value for money. would highly recommend.
EXCELLENT Based on 10 reviews JAMES HAWKES2025-04-10Trustindex verifies that the original source of the review is Google. If only I could give more stars!!! This guy is an absolute genius and honestly worth every penny he may ask for. I had a leak that had damaged three properties and it was nowhere to be found. Vortex were hired to find the leak and access it. Brett arrived and from minute one was extremely polite and professional. Using an impressive array of diagnostic equipment and years of experience he methodology traced the leak to the source and then began the huge task of going into the floor to locate the leak to its exact location. His efforts and experience got him to within 10cm of the leak itself and then it was just about isolating it until the plumber turned up to do the repair. Without this man, an everyday plumber would have never found the leak. He is a specialist in his own right and it's highly recommended. It's a top bloke and true gentleman. BARRY2025-03-01Trustindex verifies that the original source of the review is Google. I contacted Brett, of Vortex Leak Detection Ltd., after finding possible symptoms of Damp beneath my ceramic floor tiles. He visited us today, and carried out a thorough Trace Test, using Thermal Imaging Equipment. He found that we in fact, didn’t have a leak, and that the problem laid elsewhere.. He re-assured , and advised us on how to solve our problem .Thus saving us a large expense. Brett is a very competent, honest and friendly tradesman, who I would have absolutely no hesitation in recommending. John Jackson2025-02-12Trustindex verifies that the original source of the review is Google. Brett from Vortex visited the same day evidence appeared of water damage, even though I had only called him in the mid-afternoon. His extremely thorough investigations with endoscopic cameras revealed a leaking connection in the soil stack pipe. Although damage has been caused, it could have been much worse but for Brett's promptness and his tenacity in not giving up until he had traced where the problem was, which took a good two hours. I would recommend Vortex without hesitation. Theo Clay2025-02-07Trustindex verifies that the original source of the review is Google. Brilliant and honest service from Brett. He gave me a realistic assessment of likely success before we agreed to pay, offered to check with competitors if they had alternative methods, then exceeded all expectations and diligently located the issue and gave great advice for tackling it. Thank you Brett! Malcolm Allen2025-01-23Trustindex verifies that the original source of the review is Google. I am grateful to Brett for his thoughtful approach and careful consideration of all factors before coming to a conclusion. This avoided much expensive and disruptive work. I called Vortex Leak Detection when we noticed discolouration to a parquet floor and suspected a leak in heating pipes underneath. Brett attended promptly and made a thorough assessment, using a heat-sensitive camera and a moisture meter. After careful consideration he recommended that I monitor the pressure in the hot water system over a period of at least a week. I did this and found that the pressure remained stable. This was a clear indication that there was no leak in the hidden pipes and that we needed to look else for the source of the dampness. Thus we avoided disturbance to the flooring and unnecessary expense. Richard2024-12-16Trustindex verifies that the original source of the review is Google. Brett was, and continues to be fantastic. After replying to my desperate enquiry on a Sunday morning, he was at my property promptly on Monday after a full breakdown of what his plans were and how everything would work, really clearly and completely. He located the issue with our leak to within a foot to prevent unnecessary damage to our kitchen floor, and was even able to stay on site while our plumber met him to fix the issue. He gave constant updates and advice, and even after finishing the job is still willing to talk and give advice with any ongoing issues. Josh Gudgeon2024-11-13Trustindex verifies that the original source of the review is Google. I emailed Brett at Vortex on a Tuesday afternoon and he was at my property and at work by 10am Wednesday morning! Brett was super friendly and talked us through everything he was doing, what he was finding and subsuqently our best course of action. He detected where our leak was instantly and went above and beyond to check if there was anything further causing the issue we were having, and sent across his report the same day. Really friendly, really efficient and although we really hope we never have to use his services again, if we ever do then Brett would be our first port of call! Peter Walker2024-10-15Trustindex verifies that the original source of the review is Google. Brett worked out what needed to be done to solve our complex and long running problem. He thinks outside the box and has a very logical approach. I am very grateful that he did not give up without a solution ! He delivers amazing customer service and it was a pleasure to have him in our property. Thank you ! Mesfin Mekonnen2024-09-21Trustindex verifies that the original source of the review is Google. Excellent advise one of the very few people you come across who genuinely helpful as well as good hearted. Respect Brett da be2024-08-23Trustindex verifies that the original source of the review is Google. Brett is amazing. Had a suspected leak that the insurers plumber couldn't find and so contacted Brett at Vortex. Excellent communication beforehand and throughout, took time to explain exactly what he was doing and why. He found the cause of the leak in about 10 minutes (something obvious that the original plumber missed) but still took the time to inspect the rest of the property and found some extra bits of work that needed looking at. Thoroughly professional and great value for money. would highly recommend.
EXCELLENT Based on 10 reviews JAMES HAWKES2025-04-10Trustindex verifies that the original source of the review is Google. If only I could give more stars!!! This guy is an absolute genius and honestly worth every penny he may ask for. I had a leak that had damaged three properties and it was nowhere to be found. Vortex were hired to find the leak and access it. Brett arrived and from minute one was extremely polite and professional. Using an impressive array of diagnostic equipment and years of experience he methodology traced the leak to the source and then began the huge task of going into the floor to locate the leak to its exact location. His efforts and experience got him to within 10cm of the leak itself and then it was just about isolating it until the plumber turned up to do the repair. Without this man, an everyday plumber would have never found the leak. He is a specialist in his own right and it's highly recommended. It's a top bloke and true gentleman. BARRY2025-03-01Trustindex verifies that the original source of the review is Google. I contacted Brett, of Vortex Leak Detection Ltd., after finding possible symptoms of Damp beneath my ceramic floor tiles. He visited us today, and carried out a thorough Trace Test, using Thermal Imaging Equipment. He found that we in fact, didn’t have a leak, and that the problem laid elsewhere.. He re-assured , and advised us on how to solve our problem .Thus saving us a large expense. Brett is a very competent, honest and friendly tradesman, who I would have absolutely no hesitation in recommending. John Jackson2025-02-12Trustindex verifies that the original source of the review is Google. Brett from Vortex visited the same day evidence appeared of water damage, even though I had only called him in the mid-afternoon. His extremely thorough investigations with endoscopic cameras revealed a leaking connection in the soil stack pipe. Although damage has been caused, it could have been much worse but for Brett's promptness and his tenacity in not giving up until he had traced where the problem was, which took a good two hours. I would recommend Vortex without hesitation. Theo Clay2025-02-07Trustindex verifies that the original source of the review is Google. Brilliant and honest service from Brett. He gave me a realistic assessment of likely success before we agreed to pay, offered to check with competitors if they had alternative methods, then exceeded all expectations and diligently located the issue and gave great advice for tackling it. Thank you Brett! Malcolm Allen2025-01-23Trustindex verifies that the original source of the review is Google. I am grateful to Brett for his thoughtful approach and careful consideration of all factors before coming to a conclusion. This avoided much expensive and disruptive work. I called Vortex Leak Detection when we noticed discolouration to a parquet floor and suspected a leak in heating pipes underneath. Brett attended promptly and made a thorough assessment, using a heat-sensitive camera and a moisture meter. After careful consideration he recommended that I monitor the pressure in the hot water system over a period of at least a week. I did this and found that the pressure remained stable. This was a clear indication that there was no leak in the hidden pipes and that we needed to look else for the source of the dampness. Thus we avoided disturbance to the flooring and unnecessary expense. Richard2024-12-16Trustindex verifies that the original source of the review is Google. Brett was, and continues to be fantastic. After replying to my desperate enquiry on a Sunday morning, he was at my property promptly on Monday after a full breakdown of what his plans were and how everything would work, really clearly and completely. He located the issue with our leak to within a foot to prevent unnecessary damage to our kitchen floor, and was even able to stay on site while our plumber met him to fix the issue. He gave constant updates and advice, and even after finishing the job is still willing to talk and give advice with any ongoing issues. Josh Gudgeon2024-11-13Trustindex verifies that the original source of the review is Google. I emailed Brett at Vortex on a Tuesday afternoon and he was at my property and at work by 10am Wednesday morning! Brett was super friendly and talked us through everything he was doing, what he was finding and subsuqently our best course of action. He detected where our leak was instantly and went above and beyond to check if there was anything further causing the issue we were having, and sent across his report the same day. Really friendly, really efficient and although we really hope we never have to use his services again, if we ever do then Brett would be our first port of call! Peter Walker2024-10-15Trustindex verifies that the original source of the review is Google. Brett worked out what needed to be done to solve our complex and long running problem. He thinks outside the box and has a very logical approach. I am very grateful that he did not give up without a solution ! He delivers amazing customer service and it was a pleasure to have him in our property. Thank you ! Mesfin Mekonnen2024-09-21Trustindex verifies that the original source of the review is Google. Excellent advise one of the very few people you come across who genuinely helpful as well as good hearted. Respect Brett da be2024-08-23Trustindex verifies that the original source of the review is Google. Brett is amazing. Had a suspected leak that the insurers plumber couldn't find and so contacted Brett at Vortex. Excellent communication beforehand and throughout, took time to explain exactly what he was doing and why. He found the cause of the leak in about 10 minutes (something obvious that the original plumber missed) but still took the time to inspect the rest of the property and found some extra bits of work that needed looking at. Thoroughly professional and great value for money. would highly recommend.